Consumers, including legal consumers, are continuing to seek out more immediate and meaningful interactions with businesses, like law firms.
So, businesses have been starting to adopt chat software, in order to better meet those consumer expectations.
If your law firm is looking to create more engagement, for the express purpose of converting more leads, chat tools provide an impressive platform for doing so, and one that is picking up steam in terms of popularity with consumers -- especially younger consumers.
In this session, we'll discuss how to build
a chatbot for maximum effectiveness, including:
CEO of Red Cave Law Firm Consulting
Jared D. Correia, Esq. is the founder and CEO of Red Cave Law Firm Consulting. Red Cave offers subscription-based law firm business management consulting services for law firms, bar associations and legal organizations. Red Cave also works with legal vendors to develop programming and content. Jared is also the COO of Gideon Software, Inc. Gideon offers chat and scheduling software built exclusively for law firms. A former practicing attorney, Jared has been providing services to lawyers and law firms for over a decade. He is a regular presenter at local, regional and national events. He regularly contributes to legal publications, including his column, ‘Managing,’ for Attorney at Work. Jared is the host of the award-winning Legal Toolkit podcast on Legal Talk Network. Jared has also taught for Concord Law School, Suffolk University Law School, Solo Practice University and Becker College. He loves James Taylor, but respects Ron Swanson; and, he tries to sneak Rolos when no one is looking.
CEO of GlobalMac IT and Security+
Tom Lambotte is the founder and CEO of Security+, a turnkey, comprehensive security suite built to protect solo and small firm lawyers from the cyberthreats they know and the ones they don’t, in 30 days.
He is also the CEO of GlobalMac IT, a nationwide managed service provider he founded in 2006, that gives Mac-based law firms a competitive edge with their Proven Process™.
Tom is the author of the ABA Law Practice Division book, Macs in Law. As a prolific writer, he authored Hassle Free Mac IT Support for Law Firms and Legal Boost: Big Profits Through an IT Transformation and has a published in numerous leading legal publications, including Attorney-at-Work and Law Practice Today.